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VCH: Community Engagement Campaign

The Community Engagement Network Advisory (CEAN) is made up of members of the public who work to engage the public in the planning and decision making process at Vancouver Coastal Health. As part of a class project, third year Communication Design students at Emily Carr partnered with CEAN to propose communication strategies and materials that would enhance the dialogue between the public and Vancouver Coastal Health.

Solutions ranged from printed booklets to social media campaigns and mobile applications. The goal of all the design outcomes was to encourage patient engagement and enhance the relationship between the patients and the health care providers of Vancouver Coastal Health.


Students reviewed a range of precedents and literature in order to establish an understanding of the current barriers to community engagement in healthcare. A co-creation session allowed students to gain first-hand input from the patients and staff at Vancouver Coastal Health, as well as members of CEAN.


The co-creation activities were designed and facilitated by the students and included building a comic strip of a hospital experience, collages, association clouds, and user journey maps.

Some of the design outcomes:

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